Telecommunication industry has been on a boom ever since the advent of phones. There were times people wrote letters to communicate with their loved ones. The problem was this form of communication was that it did not guarantee safe delivery of the message. With advanced technology , it is possible to reach to people across the globe within few seconds. Every business has different needs and accordingly services are needed. Telecommunication service provider offers you with adequate power to run your business.
The world has been brought closer thanks to the different communication services developed. Mobile services have played a major part in the proximity that we feel with people across the world. Services provided are basically of two major standards – GSM and CDMA. Countries like the USA, Philippines, Malaysia, Singapore and Indonesia use the GSM standard for mobile communication. GSM stands for Global System for Mobile Communication and is the most popular standard in mobile communication.
When it comes to choosing a office phone system for smaller organisations, most people prefer using PBX phone system. It provides the users with all possible facilities required for business. A PBX phone system allows effective work irrespective of your location. It has numerous advantages that helps manage your business communication rather smoothly as compared to other phone systems. Continue reading
A digital phone system uses the digital network with the help of a technology known as Voice over Internet Protocol. This system allows users to make calls through the internet rather than the traditional telephone lines. The amazing part about the whole system is that there is no physical difference between a VoIP and a traditional telephone system. There is still an instrument at the employee’s desk. Here, the instrument is connected to the network and not to the wall jack. The phone can make as well as receive calls like a traditional phone but it uses a different medium. Continue reading
Voice Over Internet Protocol service better known as VOIP, is a phone system that has been high on popularity ever since its launch. VOIP system allows you to utilise a standard telephone in order to call any other phone through a telephone system connected to a public land-line telephone system.
IVR telephone system stands for Interactive Voice Response Telephone System. IVR systems can now be found everywhere. This system enables a computer to be able to accept voice and keyboard inputs and respond accordingly. The IVR system is usually set up with pre-recorded audio that guides users through a set of options they are programmed to respond to. Any problems or issues within these specified options will be solved by the IVR systems. IVR systems can considerably decrease the pressure on the employees as it eliminates the need of live representation in terms of customer care issues.