A digital phone system uses the digital network with the help of a technology known as Voice over Internet Protocol. This system allows users to make calls through the internet rather than the traditional telephone lines. The amazing part about the whole system is that there is no physical difference between a VoIP and a traditional telephone system. There is still an instrument at the employee’s desk. Here, the instrument is connected to the network and not to the wall jack. The phone can make as well as receive calls like a traditional phone but it uses a different medium.
Advantages of a digital phone system
One of the main reasons that organisations shift to VoIP digital phone system is to reduce costs. The cost of using VoIP services for calls is much lesser because the user does not have to pay various fees that telephone companies usually charge. The only charge is that of the general internet usage. Thus, the local calls made are much cheaper. Some VoIP services do allow international calls. This tends to cut down a lot of expenditure for the organisations who find it hard budgeting their resources.
There are features that VoIP digital phone system provides, usually not found in the traditional telephone systems. VoIP service allows you to have a single number that connects to different devices at once or in series, depending on your preferences.
Since the last twenty years, this technology has undergone various evolutionary process and today, it has become a well established one. Approximately 30% of the international communications are now handled by the VoIP systems. It has developed to a stage where a user can now video chat with any person at any possible location . It also provides file sharing, professional networking and e-commerce solutions.
Digital Phone System
